GP+ Feedback and Complaints

GP+ Swinton Feedback Survey

Thinking about your recent contact with GP+ Swinton, please tell us about the care you received; your feedback helps our team to provide the best possible service we can for patients.

Thanks ever so much!

Make a Complaint

We hope that everyone leaves their GP+ appointment satisfied they have received a professional service and treated with respect. If you feel we’ve let you down somehow, please tell us about it. The easiest way to do this is to let a member of our team know before you leave the clinic. By knowing about the problem, we can try our best to solve it straightaway for you.

If your problem cannot be resolved in this way, or you wish to make a formal complaint:

  • Email us
  • Write to us at: Swinton Primary Care Network, The Sides Medical Centre, Moorside Road, Swinton, Manchester M27 0EW.

Please try to give as much information as you can. If you are making a formal complaint on someone’s behalf and they need extra support such as translation services or help to complete forms, we can help with that too.

Who can make a complaint?

  • Patient or former patient at our GP+ evening and weekend service
  • A representative of a patient who is incapable of making the complaint themselves
  • Person affected, or likely to be affected, by the action, omission or decision of individuals working in our service.