NHS App
Try the NHS App! A simple and secure way to access a range of NHS services on your smartphone or tablet. For more information go to www.nhs.uk/nhsapp.
What the NHS App does
- order repeat prescriptions and nominate a pharmacy where you would like to collect them
- book and manage appointments
- view your GP health record to see information like your allergies and medicines (if your GP has given you access to your detailed medical record, you can also see information like test results)
- book and manage COVID-19 vaccinations
- register your organ donation decision
- choose how the NHS uses your data
- view your NHS number (find out what your NHS number is)
- use NHS 111 online to answer questions and get instant advice or medical help near you
Get the app
Non-urgent advice: Having Problems?
How to get Started with the NHS App
Installing the app
- Open the App store or Google play
- Search for ‘NHS App’
- Install the app
Registering
If you already have an NHS login account for other apps and websites you can use the same email address and password to log in.
To create an NHS login account, you must be aged 13 or over, and have an email address and phone number:
- Enter your email address and select Continue.
- Choose a password.
- Accept the NHS login terms and conditions.
- We will email you a security code. Enter this code in the NHS App to confirm your email address.
- Enter your mobile phone number and select Continue.
- We will send you another security code in a text message. Enter this code in the NHS App to confirm your mobile phone number.
- If you have entered the correct codes, you can access the NHS App.
- You will now have an NHS login.
Proving who you are
You will need to prove who you are to access other services like seeing your GP health record and other personal information. You will need a form of photo ID such as a valid UK passport or UK driving licence.
You have two options.
Option 1 – Complete a face scan
- The NHS App, NHS login will guide you on how to:
- Take a photo of your ID with your mobile phone.
- Complete an automated scan of your face using your mobile phone. This will be used to match your face with the photo ID.
- Enter your date of birth.
- Enter your NHS number or your name and postcode.
- When you have completed these steps, your identity should be confirmed within a few hours.
Option 2 – Take a video
- The NHS App, NHS login will guide you on how to:
- Take a photo of your ID with your mobile phone.
- Record a short video of your face and say 4 randomly generated numbers (you can also use British Sign Language or write the numbers down and show them in the video).
- Enter your date of birth.
- Enter your NHS number or your name and postcode.
- When you have completed these steps, your identity should be confirmed within a few hours.
Logging in to the NHS App
- Enter your email address and select Continue.
- Enter the password you created when you registered on the app.